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Terms of Service

Last updated: 9 June 2026

§1. General provisions

These Terms set out the rules for using the NS SMS API platform (hereinafter: the "Service"), provided by:

  • N-SOFT Marcin Natanek
  • ul. Józefa Piłsudskiego 49/28, 34-600 Limanowa, Poland
  • NIP (Tax ID): 737-191-71-62
  • REGON: 121051570
  • E-mail: kontakt@n-soft.pl
  • Phone: +48 600 260 926

(hereinafter: the "Provider"). Using the Service constitutes acceptance of these Terms.

§2. Description of the service

NS SMS API is a platform that allows you to send SMS messages through Android devices connected by the user. The Service provides a REST API for integration with external applications.

  • Starter plan: 60 SMS per month for free
  • Pro plan: unlimited SMS, PLN 29 per month
  • Messages are sent through the user's own mobile carrier plan

§3. Registration and account

Creating an account requires providing your first and last name, e-mail address and password. The user undertakes to provide accurate information and not to share login credentials with third parties. Each user may hold only one account.

§4. Payments

Payments for the Pro subscription are handled through Przelewy24 (DialCom24 Sp. z o.o.). The subscription renews automatically every month. The user may cancel the subscription at any time from the user panel. Fees are non-refundable for a billing period that has already begun.

§5. User obligations

The user undertakes to use the Service in accordance with applicable law and these Terms. In particular, the following is prohibited:

  • Sending spam or marketing messages without the recipients' consent
  • Distributing content that is unlawful, obscene or that infringes personal rights
  • Overloading the Service infrastructure
  • Reselling the service without the Provider's consent

§6. Liability

The Provider is not liable for the content of messages sent by users, nor for the non-delivery of messages due to reasons attributable to the mobile carrier or the user's device. The Provider does not guarantee uninterrupted operation of the Service, but will make every effort to ensure availability at a level of 99.9%.

§7. Termination of the agreement

The user may delete their account at any time by contacting technical support at kontakt@n-soft.pl. The Provider reserves the right to suspend or delete an account in the event of a breach of these Terms.

§8. Complaints

A complaint regarding the services provided may be submitted:

A complaint should include your first and last name, the account e-mail address and a description of the reported issue. The Provider examines complaints within 14 calendar days of receipt, in accordance with Article 7a of the Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827, as amended). The response will be provided in the same form in which the complaint was submitted, or by e-mail.

§9. Changes to the Terms

The Provider reserves the right to amend these Terms. Users will be notified of any changes by e-mail at least 14 days in advance. Continued use of the Service after the changes take effect constitutes acceptance of them.

§10. Final provisions

In matters not governed by these Terms, the provisions of Polish law shall apply, in particular the Civil Code and the Act on the Provision of Electronic Services. Any disputes shall be settled by the court having jurisdiction over the Provider's registered office.